Cultural mis-appropriation

I think I might have just stumbled across the most crazy buzz phrase in my news feed. And by crazy, I mean #hastheworldgonemad? Is nothing sacred from the ambush of political correctness anymore? Before the fun police stole our personalities (and by fun police, I mean a teeny tiny minority of radicals who are determined never to smile again), there once was a time when we went to fancy dress parties.

If the theme was to dress up as something starting with H (and it’s just an example people), someone would slip into a Hawaiian hula getup; you’d find someone dressed as a hippie, maybe even a 2 piece horses’ outfit. Despite being bent over all night, stuffed into a velour pinto costume, even the wearers of said costume never seemed to mind or feel offended. But that grass skirt and plastic Hawaiian Lei you were wearing, well, the new founded cultural appropriation trustees must have been tripping over themselves. 

There it is, another slogan sitting delicately on the very fine line between diversity & inclusion and bad taste. I don’t feel offended when I see other people wearing shorts and flip-flops. You could argue this is absolutely the cultural norm for anyone spending summer in Australia. But hey, knock yourselves out. I don’t feel violated that this icon of cultural heritage is now widely acclaimed as a mandatory must-have.

This week, the ever so talented Adele, dressed up with a with a Brazilian twist to attend a Brazilian Festival held in London. She had her hair in a bunch of cute top knots (bantu style) and heaven forbid, a bikini top with a Brazilian flag. I know, stop the press. It’s bordering on shameful. Quite ok to see a flag printed on t-shirts, cups, sports gear and caps, but on a bikini? It’s horrifying how debased Brazilians must feel that a multi award winning Grammy songstress would want to show support for a community clearly loved and respected by her. This would have been considered nothing more than a respectful cultural nod in years gone by.

The sombre brigade would have been beside themselves if they’d seen me when I lived in India. Swirling around shopping malls in fuchsia and emerald lenghas, wearing a crimson saree to a wedding. When westerners parade around in elegant Indian attire, it must drive the locals mad. We anyway look like members of the East India Company and should probably try to downplay our pomp and bad reputation. I didn’t do this. Instead, mustering up all the Bollywood bling I could find, I loved fashioning myself in the fabulous extravaganza of Indian clothes. No one ever gave me the death stare. Instead, they embraced it in the same way I embraced India. 

Until recently, I thought this natural curiosity and celebration of each other’s culture was just what humans did. Explore, learn, understand, adapt, celebrate. If we were all really on the inclusive bandwagon, our global kumbaya would be in full swing. Instead, cultural appropriation is yet another page in the ever growing rule book of glum. (And by glum, I mean how to live in the 2020’s.) I’m confused as to where we draw the line. Though I’m not the least bit offended that Adele’s yellow feathered cape looks just like the one I’m planning on wearing to my next zoom catch-up.

If as recruiters and hiring managers we’re thinking the numbers are stacked in our favour right now, think again. Less jobs / more job seekers may be a recruiter’s dream, but it’s still a candidate driven market and good candidate care is more meaningful right now than ever before.

It’s not an easy time for job searchers. It can be depleting and tiresome at the best of times. As we skim the surface of another potential wave of lockdowns, there are a lot of things about the changing world of work that are more important now than ever. More people today are applying to a fewer number of jobs than before we were impacted by Covid-19. That means more people to connect with.and more people counting on these connections. If we don’t set up smart candidate practices, more people than before will slip through the cracks. Not good for them, or us.

More candidates, more opportunity

With more people relying on new job opportunities and increased flexibility working from home, our talent pools are suddenly far reaching and our networks cardinally wider. Word spreads quickly about new jobs, who to deal with and what candidates’ experiences are like. As hiring managers, we want to be seen as employers of choice and making sure our interactions stand out from the crowd.

People need people

Candidates are job searching in a whole new world and the stakes have never been higher. Treating people with respect as they juggle a new norm will do more for your brand than any amount of mission statements. Think what connects with you when you are job searching and how the real gold is in the conversation.

Inspiring loyalty

By developing engagement, connection and trust, you build the stepping stones to a long-lasting association. Loyal and engaged teams come from trustworthy and engaging leaders. When longer associations are formed we grow and retain talent, expand networks and create alumni groups that strengthen our workplace community.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             

The feedback loop

Understand what candidates want. Most of all, they want response. Follow up, feedback, responsiveness that’s both timely and helpful. Lengthy delays in response do nothing to foster trust or goodwill. A sophisticated candidate management system will ask candidates for feedback, tweaking processes along the way to reflect candidate expectations.

Values based recruitment

We may be inundated with expressions of interest, questions and applications right now, but if we are fortunate enough to be currently hiring, we have a duty of care to do it right. Good candidate care is about being clear on selection criteria, timeframes and what’s expected from candidates, so they’re prepared.

Be decisive, be responsive, give honest feedback, share advice that helps people get job ready. When we live the values of our organisation, our action starts when a candidate pings a reply to an ad. By investing in conversations that add real value to candidates, it’s a win-win. 

Lessons from lockdown

Lockdown has shown us it’s possible to take candidates through the selection process virtually. We’ve become adept zoomers, all of us, learning to show our best selves without being face to face. We’ve been saved by our digital capability and have come to rely on providing service online. Sometimes a phone call, a genuine conversation, a check-in call can make all the differences in engendering trust and goodwill. Remember, even though there may be more people to choose from, it’s still an individual choice for a candidate to choose us. So now, more than ever, our people skills and ability to deliver good candidate care must be at the forefront of every selection process.

get me home

We started our blog as storytellers of travel. Exhilarated by big cities and charmed by waterside villages, for a while the world seemed smaller and travel was easy. Considering we are caught in a year gripped by panic, travel stories are taking a very different turn. Many of them unheard and unseen.

Some years ago, I was slighted with Airport Security when they impounded my 120ml bottle of hand lotion.  It seemed trivial and pointless, taking me out of a jam-packed line to interrogate me over an unnecessarily generous jar of cream. But being in bottle neck airport lines is exactly what most of us are craving these days. Tantalizing beachside images of long sunny days splashed across our TV screens and insta feeds. It doesn’t help that it’s peak winter in Sydney as we are threatened by another wave of lockdowns. But holiday blues aside, the real business now is getting a one-way ticket, with people yearning to criss-cross the globe to get where most of us have been for the past few months, home. 

Homeward bound

What would you do if you were the young woman in Dubai, caught in the Covid travel crisis unable to return to Melbourne as planned? Struggling to pay her rent back home, she’d overstayed her holiday and struggled to scrape together her airfare. It had taken almost 2 months. When she reached the Airport with her ticket finally in hand, she’d been bumped off the flight for being the plus one when the passenger log reached 50. Still in Dubai, it’s unknown when she will return. It’s a waiting game for her and many others.

Or the father in Malaysia who decided to take his 3-year-old son across the border to meet his grandparents. When his job called him back urgently, they willingly offered to have their grandson stay with them for a week or two. Then the borders closed. It would seem unlikely to most of us that this little boy is still overseas with his grandparents. With no special permissions being given, it’s hard to explain to a child why he can’t be with his parents.

Running out of money, losing jobs back home while still paying rent and taxes, people are becoming desperate and frustrated. Landlords or hotels/guesthouses can’t operate without charging and some people are being asked to leave. Where will they go? There are people selling their clothes and belongings in exchange for an exorbitantly priced ticket. Many of us might think boarding a plane is just a few clicks away. In reality with the limited flights and passenger numbers, even when a flight opens up, the wait can take weeks.

We’re all in this together 

The ground swell of collective thinking and community action in these times is absolutely what we expect and need from governments right now. But it has come at a cost to people, one by one. These are the stories we don’t hear every day. Yet Facebook groups and others are alive with very real struggles that people are facing.

Think what it’s like to be the woman from Brisbane who was overseas when she received news that her mother had been hospitalised. She did manage to return to Australia and is now in quarantine. Hers is a unique situation as her mother lives on a small farm where there are two houses. When her mother was released from hospital, she tried to get an exemption to quarantine in the other house. This way at least they could see each other, if only though the lounge room windows. Her request was denied. It seems hard to understand the logic. Wear masks and play by the rules? Absolutely. Yes, we have each other’s backs and a way of life to protect, but the sometimes-heavy hand of the law seems misplaced in the middle of family.

Travel memoirs of a different kind

Mainstream media (that’s another blog for another time) reels over and over again the same dozen or so stories, mostly local, carefully selected and we are so often sheltered from the bigger picture. Even as we move around freely, people have some unimaginable experiences they will carry with them forever about being locked down and locked out. The personal weight of these stories is heavy. You’d be forgiven for wondering if our reaction isn’t a little farfetched. Especially when the real motive for many people right now is just to get home.

On a grassy hillside a small cream brick hall overlooked the driveway. It’s weathered  green eaves and window frames matched with the sprigs of new growth and native trees surrounding the campsite. It looked so picturesque, perched against the forest backdrop but in just a few hours it would become the dormitory for our Cub Scouts. The rain was heavy in the sky again but for now, the sunshine had pushed its way through. Cars started rolling in with bundled up sleeping gear packed high against the windows, squishy kid’s faces pressed against them. Pillows and laughter tumbled from the backseats into what would be our campsite for the weekend.

Many hands

Volunteering for the weekend to help with 20 energetic 9 and 10-year-old was a first for me. But ever since my own wild child had joined, I’d been eager to jump in and help out. A swag of other parents were on hand along with the cub’s leaders who had the weekend laid out with just the right doses of adventure walks, craft time, bush discovery and life-learning, for both us and the kids. The Dads took over the kitchen in a sort of Jamie Oliver free for all; piles of mince, chopped tomatoes and diced onions filled the little kitchen in the food hall, fervidly sloshed into enormous pots. We laughed, us gals on the sideline, thoroughly entertained by the lavish herb tossing. By nightfall the rain had set in and while it might have hampered our campfire efforts, the singalong was in full swing. 

It takes a village

It’s true that every child is different. And because of that, the way we parent kids is also different. Their distinct personalities influence a lot of what works in the uncertain world of parenting. I’ve tried, tested (and tossed) plenty of activities to energise my son and hook him onto his happiness. Some stick and some don’t. Some come with too much competition, some feel elitist, others just don’t hold his interest. That’s why the communal world of Scouts is such a refreshing alternative for kids and families. Run by leaders who are in every sense the salt of the earth, giving of their time with generosity, humility and earnestness. In Scouts everyone has a place, everyone has opportunity, connection and a sense of belonging. 

Be the change

Some days I find primary school overwhelming. There just seems to be so much pressure on kids with after school activities, wide-ranging social issues to contend with and a diversity of subjects that feels like the volume has doubled from my school days. There’s hardly a chance for downtime and not everyone can keep pace. Yet for all the academic, sporting and social expectations on kids, we’ve still overlooked some of the inherant know-how and smarts that kids need to develop into capable, resilient and likeable grown-ups. And this is why Scouts can offer something that nothing else can. Fresh-air, zero screen time, the great outdoors, mixing with kids from all backgrounds, community fundraising, creating something out of nothing and jumping into activities otherwise unexplored.

It’s a beautiful day in the neighbourhood

Sunday morning at camp was soggy and grey. The kids scattered into the bush, clambering up the muddy slopes to play hide and seek before packing up. If it wasn’t for the fat leeches squirming inside their wet socks, they might have stayed longer. On the coastal drive back home, the hours quickly filled with stories of friendship and outbursts of laughter. Another early Spring camp marked off the calendar.

As a member of a Sea Scouts group, our summer months are spent canoeing along the river until sunset. I can hardly think of a more uplifting way to spend a weeknight during busy city school life. Everything done is with a sense of relaxed community and as parents, we ebb and flow on the sidelines. There’s a clear tradition upon which Scouts is built, blended with the individual nature of each child. It makes for a collective and unpretentious little neighbourhood, where the door’s always open.

All photographs courtesy of Scouts Australia online images

good resume

There’s plenty of conjecture around what a great resume should look like and people have some pretty strong opinions on the optimum language, style and structure. But like most good writing, it needs to tell a story – your story. Having clicked on thousands of resumes, I know from experience that first impressions really count. Within a few viewing seconds, managers will naturally decide if they want to read on. So, what are the key elements of an impressive resume that will grab attention? Here’s my quick guide to writing a great resume.

To be or not to be

This is where it gets interesting – do I include a photograph or not? Is it necessary to include my address? And what about my date of birth? Well, the short is answer is “no,” none of these tell the story of your ability to do the job and that’s what we are looking for. The question good hiring managers and recruiters are asking themselves as they read through your resume is “how aligned are these candidates’ skills and experience to the vacancy I have?”

Follow a format

A great resume will follow a clear and simple structure that will give the reader a snapshot about who you are. Think of it like the summary on the back of a book you’re interested in reading, or topical headlines. As a guide, your resume will include:

  • Contact details – Phone, City, State, email and other relevant contact details such as your LinkedIn profile (a good tip is to include your contact details on each page)
  • A list of your key strengths and skills
  • A summary of your education qualifications and courses undertaken, including memberships.
  • A list of your technical expertise if this applies to your role
  • A summary of your work experience that outlines your role, responsibilities and achievements
  • Any volunteering work you have done
  • A note about your referees (specifying the name and company is seen by some as a plus)
  • Some people like to include an objective as well personal interests, if you do choose to include these, keep them relevant.

Make a statement

Find ways to make your resume stand out from the crowd. Good font selection, a pop of colour, clear discernible sections will help you achieve this. On the other hand, too much colour, too many icons and colour blocks can be distracting. A great resume will certainly have components of these but try not to over clutter the pages. Clear, concise and engaging is a good checklist to consider when crafting your resume. 

Less is more

One debatable aspect of resume writing is length. I’ve seen resumes that are 2 pages long and include only the last 3 roles of a candidates’ experience and others that are detailing their first job out of school by the time I get to page 10. A great resume will be interesting, insightful and informative so when you’re writing your resume think about balancing the information to keep the reader engaged. As a guide, generally 4 pages reflecting your professional expertise is the right length to hold interest.

Expert eye

Getting some assistance or a professional opinion about your resume is also a good idea. Apart from engaging a professional resume writer, there are a lot of clever templates available online. Or, as you are going through the recruitment process, ask your consultant for feedback on your resume. The upside here is that they will know your market and have seen plenty of resumes applying for similar jobs.

You might want to check out this handy link on skills to include in your resume.

See our other recruitment articles on job hunting and some tips on what recruitment will look like after lockdown.

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